It seems that all mystery shopping companies claim to be the best, what really makes you different?

The essential difference is one of consistency and quality. For shoppers wishing to conduct written work for us, we have a stringent and demanding recruitment procedure. and a constant review process whereby every written report submitted by the shopper goes through the hands of a third party editor who ensures that the report is written and scored fairly and objectively.

The reviewer then provides the shopper with feedback and applies a score to the report that contributes to the shoppers history. In effect, we are mystery shopping the mystery shoppers and we feel that this accountability is in keeping with our business objectives. Video work is handled in much the same way whereby the video is watched by a reviewer and the scores confirmed as accurate. These processes ensure that you are spending time acting on the information we provide rather than handling complaints from store managers and contesting the findings.