Shopper questions

How can I become a video mystery shopper?

If you have your own covert equipment we would be interested to talk to you and see examples of your work. However, most of our video mystery shoppers are recruited from our own team of written shoppers and in this instance, we provide all the training and equipment.

I already carry out mystery shopping for several other companies, why are you asking me to go through this demanding recruitment process?

There are lots of different mystery shopping companies out there and each fills a need within the market place. We have very high expectations of our shoppers and require you to provide a much higher level of detail than a typical MSP. It is therefore only sensible to check that your approach to the work and reporting style is in-line with our expectations and with those of our clients.

I have registered on your on-line system but my account is deactivated - why's that?

Your account will be manually activated when you have been through the full recruitment process.

Why do you pay more per assignment than most other MSP's?

Our reports are more in-depth and sometimes the visit brief can be complex. We expect a lot from our shoppers but we also remunerate fairly.

Why don't you operate an on-line job board like most MSP's?

We are always keen to ensure that we get the right shopper into the right stores and therefore our approach provides us with more control over the allocation process.